Refund Policy
At the National Board of Computer Education Centre (NBCEC), we strive to ensure transparency and fairness in all our processes, including fee-related matters. Our Refund Policy is designed to address refund requests in a systematic and equitable manner, while adhering to institutional guidelines and financial accountability.
Scope of the Refund Policy
This policy applies to all students who have enrolled in programs or courses offered by NBCEC and have made payments towards tuition fees, registration fees, or other applicable charges.
Refund Eligibility
Refunds are considered under the following conditions:
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Cancellation of Admission by NBCEC:
- If a course is canceled or postponed by NBCEC, students are entitled to a full refund of all fees paid.
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Withdrawal of Admission by Student:
- Refund requests for voluntary withdrawal must be submitted in writing to the administration within 7 days of payment.
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Program Non-Commencement:
- If the course does not commence on the scheduled date due to unforeseen circumstances, students may opt for a refund or transfer to another batch/course.
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Duplicate Payment:
- If a student has made a duplicate payment in error, the excess amount will be refunded after verification.
Non-Refundable Fees
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Registration Fees:
- Fees paid at the time of admission for registration or application processing are non-refundable under any circumstances.
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Partial Course Completion:
- If a student withdraws after attending classes or accessing course materials, fees for the portion of the course already completed will not be refunded.
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Miscellaneous Fees:
- Examination fees, certification fees, and any other one-time fees are non-refundable.
Refund Process
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Submission of Refund Request:
- Students must fill out a Refund Request Form available at the administrative office or the NBCEC website.
- The form must be accompanied by proof of payment and a valid reason for the refund request.
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Verification and Processing:
- The request will be reviewed and processed within 15 business days of submission.
- Approved refunds will be transferred to the original payment method or to a designated bank account, as specified by the student.
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Communication:
- Students will be notified of the refund status via email or official communication from NBCEC.
Important Notes
- Refund requests made after 30 days of payment will not be entertained.
- Refunds are subject to a deduction of administrative charges, if applicable.
- NBCEC reserves the right to amend the refund policy at any time without prior notice, in compliance with legal and regulatory requirements.
For any inquiries or assistance regarding refunds, please contact our administration office at:
Email: helpdesknbcec@gmail.com
Phone: +91 6900145126
NBCEC is committed to maintaining a fair and transparent refund process while upholding the interests of both students and the institution.